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What is AWS end-customer-mins?
Last updated: May 07, 2025The number of minutes an end-customer spends interacting with Amazon Connect. Inbound calls and outbound calls from the contact control panel are based on the time the end-customer is connected. Pricing determined per second.
| Line Item | Region |
|---|---|
| APN1-end-customer-mins | Asia Pacific region in Tokyo, Japan |
| APN2-end-customer-mins | Asia Pacific region in Seoul, South Korea |
| APS1-end-customer-mins | Asia Pacific region in Singapore |
| APS2-end-customer-mins | Asia Pacific region in Sydney, Australia |
| EUC1-end-customer-mins | Europe region in Frankfurt, Germany |
| EUW2-end-customer-mins | Europe region in London, United Kingdom |
| UGW1-end-customer-mins | AWS GovCloud region in US West |
| USE1-end-customer-mins | US East region in Northern Virginia |
| USW2-end-customer-mins | US West region in Oregon |