ContactCenterTelecomm

Each grouping represents a specific way Amazon Connect measures and bills for resource consumption. Click into a code for additional specifications.

ContactCenterTelecomm

did-numbers

The number of Direct Inward Dial (DID) telephone numbers claimed per day.

tollfree-numbers

The number of toll-free telephone numbers claimed per day.

outbound-mins

The number of outbound minutes. There is a minimum of 60 seconds per call.

tollfree-inbound-mins

The number of toll-free inbound minutes. There is a minimum of 60 seconds per call.

did-inbound-mins

The number of Direct Inward Dial (DID) inbound minutes. There is a minimum of 60 seconds per call.