ContactLensAmazonConnect

Each grouping represents a specific way Amazon Connect Contact Lens measures and bills for resource consumption. Click into a code for additional specifications.

Business Analytics

VoiceAnalytics

Contact center analytics. Pay-as-you-go pricing for analytics. For voice calls, Tier 1 pricing set for first 5 million minutes. Tier 2 pricing takes effect after the first 5 million minutes.

Billing Codes