What is APN2-end-customer-mins?

Last updated: January 09, 2025

The number of minutes an end-customer spends interacting with Amazon Connect. Inbound calls and outbound calls from the contact control panel are based on the time the end-customer is connected. Pricing determined per second.

This specific billing code is related to the Asia Pacific region in Seoul, South Korea.

The postfix represents the instance type, APN2-end-customer-mins.

It belongs to the AmazonConnect category of service AmazonConnect.